Modern Ice Equipment and Supply Company, Inc. Privacy Policy

Effective January 1, 2024

Modern Ice Equipment and Supply Company, Inc. (“Modern Ice”) creates remarkable relationships based on trust and integrity with each of our clients. That trust and integrity extends to handling your personally identifiable information and other data. This Privacy Statement discloses the privacy practices for Modern Ice and our website; www.modernice.com. This Privacy Statement covers what information we collect, how we use and protect it, and your choices regarding the use, access, and management of your information.  Our goal is to improve our communication, content, product offerings, advertisements, and service to you.

Introduction to Modern Ice’s Privacy Practices:

What we collect:

• Information you provide to us
• Information we collect when you contact us, visit our sites, or view our advertisements

We may utilize any and all of this information to help create better communication, content, product offerings, advertisements, and services for you.

How we use your information:

• Send you the products and services you ask for
• Tell you about our products and services
• Help us run our sites and services

How and when we share your information

• With other companies we hire to help us run our business
• To help us protect our rights or property, e.g., fraud prevention or information security
• When required by law or government authorities

Your options

You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via the email and address provided below:

• See what data we have about you, if any
• Change/correct any data we have about you
• Have us delete any data we have about you
• Express any concern you have about our use of your data

How We Collect Your Information

We collect information about you in many ways and from many places. Some of the information we collect may include personal information that can be used to identify you; for example, your name, email address, telephone number, or postal address. In some countries like those in the European Union, things like IP address or cookie and mobile device identifiers may also be considered personal information.

• You provide it to us – You give us your information when signing up for an account on our websites or by calling or emailing us. We may ask for things like your name, email or home address, payment information, and the way you want us to send you information about our products and services—for example, to your business address, email address, or by texting you.
• From sites and emails – We may use technologies that automatically collect information when you visit our sites or view our advertisements.  We do this via cookies which are small files that can contain and/or automatically collect information such as IP address. We use cookies and other technologies to:

–      enable social media features (i.e., sharing to facebook, twitter, etc.)

–      protect against span and malware

–      analyze trends, traffic, and user behavior on the site

–      improve administration of the website

–      gather demographic information about our clients

–      determine how we can continue to improve the website for you

• From other places – We may get information that other companies share with or sell to us. For example, you may have given consent for another company to share your personal information with us, i.e. inquiries to one of our manufacturers or vendors. We may also collect information from places that you know everyone can see, such as from internet postings, blog entries, videos, or social media sites. We may also receive information from other companies who are in the business of collecting or aggregating information about you sourced from publicly available databases or from consent you have given to their use and subsequently our use of your information.

How We Use Your Information

We use your information to respond to your questions or requests for information, send you products or samples you have requested, allow you to enter our contests or sweepstakes, or process your payment for the products you buy from us. We may also use your non-personal information (e.g., purchase data, sample requests, etc.) in consumer research or analytics (or personal information when you have consented to participate in such research) to learn more about what our clients want so that we can research new products or make improvements to current products.

From time-to-time we may provide you the opportunity to participate in contests or surveys on our site. If you participate, we will request certain personally identifiable information from you, such as your name and e-mail. Participation in these surveys or contests is completely voluntary and you therefore have a choice whether or not to disclose this information. We use this personally identifiable information to notify contest winners and award prizes.

What We Share

We may need to share your information with companies who help us run our business, including hosting our sites, delivering our emails to you, analyzing the data we collect, and sending you the products and services you requested. We share only the personal information needed for these companies to complete the tasks we request. They are required to protect your information in the same way we do and will not share it or use it for any other purpose.

Modern Ice may disclose your personal information if required to do so by law such as to comply with a subpoena or in the good faith belief that such action is necessary to conform to the edicts of the law, protect your safety or the safety of others, investigate fraud or comply with a judicial proceeding, court order or legal process served on Modern Ice or to protect and defend the rights or property of Modern Ice.

Modern Ice may also share your information with our subsidiaries and affiliate entities, or with a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of the Company’s assets, whether as a going concern or as part of a bankruptcy, liquidation, or similar proceeding in which personal information held by Modern Ice is among the assets transferred.

Notice to European Union Residents: As outlined in this Privacy Statement, Modern Ice will not process your user information without a lawful basis to do so, as such bases are defined in Article 6 of the GDPR. In general, Modern Ice will process your user information on the legal bases of consent, contract (if you have entered into an agreement with us and such processing is a necessary part thereof), or legal obligation (as noted above). Modern Ice may also process certain user information on the basis of the following legitimate interests, provided that such interests are not overridden by your privacy rights and interests: delivering and continuing to develop and improve the website, learning from your behavior on the website (e.g., analyzing traffic) to better serve you and other website users, helping us modify or enhance the website and its content, receiving insight as to what users do and do not like about our website or aspects thereof, and providing a stable, consistent, and secure user experience on the website.

Protecting Your Information

Protecting your user information is of the utmost importance to Modern Ice. We use industry standard safeguards to do so. It is important to know that no data transmission on the Internet is guaranteed to be 100% secure.

Your information is stored on Modern Ice’s servers located in the United States. We use industry standard physical, electronic, and organizational safeguards to protect your user information against loss or theft as well as unauthorized access and disclosure to protect your privacy. We treat data as an asset that must be protected against loss and unauthorized access. We employ many different security techniques to protect such data from unauthorized access by users inside and outside the company. However, “perfect security” does not exist on the Internet.

Wherever we collect sensitive information (such as credit card data), it is encrypted and transmitted to us in a secure way. You can verify this by looking for a closed lock icon at the bottom of your web browser, or looking for “https” at the beginning of the address of the web page.

While we use encryption to protect sensitive information transmitted online, we also protect your information offline. The computers/servers on which we store personally identifiable information are kept in a secure environment.

If you are concerned that your privacy may have been breached, please contact us via the email and address provided below.

Links

This website contains links to other sites. Please be aware that we are not responsible for the content or privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of any other site that collects personally identifiable information.

Privacy of Children

This website is intended for adults. If you are less than 18 years old, please do not send any user information to us–including information such as your name, address, or e-mail address. We do not knowingly collect (nor do we wish to collect) any personally identifiable information or other user information from children under the age of 18. In the event that we learn we have collected any personal information from a child under the age of 18, we will delete that information from our database and terminate the corresponding account, if any.

Your California Privacy Rights

California Civil Code §1798.83 permits users of our website that are California residents to request certain information regarding our disclosure of personal information to third parties for their direct marketing purposes. To make such a request, please contact us as provided below.

How to Contact Us

If you have any questions regarding this Privacy Statement or how to remove or modify your user information or related consents, please feel free to contact us by e-mail at info@modernice.com or by mail at Modern Ice Equipment and Supply Company, Inc., 5709 Harrison Avenue, Cincinnati, Ohio 45248.

How Will I Know if the Privacy Statement Is Changed?

If we make any material changes we will notify you by email (sent to the e-mail address specified in your account) or by means of a notice on this website prior to the change becoming effective. We encourage you to periodically review this page for the latest information on our privacy practices.  The date this Privacy Statement was last revised is identified at the top of the page.  You are responsible for ensuring that we have an up-to-date active and deliverable email address for you, and for periodically visiting our website and this Privacy Statement to check for any changes.