Modern Ice Enhances Packaging with You in Mind
What This Packaging Upgrade Means for You
Modern Ice Equipment & Supply
At Modern Ice, we know that getting the right equipment to your operation quickly and safely is a necessity. From the moment you place an order to the second it arrives at your facility, our focus is delivering more than just parts and supplies—we deliver peace of mind.
That’s why we’ve made a strategic upgrade to our packaging standards—because protecting your investment isn’t just important, it’s a promise.
Improving Your Operation Starts with Better Packaging
Over the past year, our Customer Advocacy and Operations teams have been working behind the scenes with one mission: Improve the experience for every Modern Ice customer. By digging into real-time data and customer insights, we asked ourselves a powerful question:
“How can we deliver even greater reliability and value with every order?”
You need packaging that protects your investment and supports your workflow from the moment it arrives.
A Message from Rod Proctor:
“Our teams are laser-focused on customer outcomes. We regularly analyze data and listen to feedback to make meaningful improvements. Upgrading our packaging was a natural next step to ensure that what matters most to our customers—their equipment and operations—remains protected every step of the way.”
— Rod Proctor, Operations Manager, Modern Ice
✅ The Solution: Smarter, Stronger, Simpler Packaging
- Improved Design: Double-Lined boxes for added safety
- Added protection for all parts and equipment
- Greater confidence that what you ordered is what arrives
- Durable, Reinforced Materials
How This Helps Your Business
- Protected Orders= Greater Confidence
- Reduced Damage= Fewer Freight Claims & Less Frustration
- Fewer Delays= Less Downtime
- Consistent Quality= Reliable Deliveries
📦 See the Difference
This packaging upgrade is part of a broader commitment to operational excellence—and it’s already making an impact:
🔹We’ve seen a 50% overall reduction in damage claims
🔹Claims involving wire shipments have dropped even more significantly
🔹New box sizes tailored to optimize protection for every type of shipment
🔁 A Continuous Commitment
Every investment we make—from packaging to product innovation—is built on one simple principle:
If it doesn’t benefit our customers, it doesn’t belong.
Whether it’s packaging, product innovation, or our growing eCommerce capabilities, we’re constantly improving our processes to better serve you—from your first click to final delivery.
Experience the Difference Today
Now is the perfect time to place your order and see our enhanced packaging firsthand. Your next shipment will arrive better protected, better prepared, and better equipped to meet your needs.
👉 Submit an RFQ now or shop our most popular parts and supplies on our eCommerce.
